Makes you more money
Work that drives revenue — leads answered faster, proposals out sooner, follow-up that actually happens. The lever to pull when demand exists but things fall through.
Free 15-minute audit
Your business is leaking money. Let's find where.
For service businesses: a free 15-minute audit to find the one workflow costing you the most — and one researched recommendation for what to do about it. Free, and no obligation after.
15 minutes · one bottleneck · one researched fix
Already know you want ongoing help? See how the work runs →
Audit → Optimize → Automate
The idea
Where your judgement meets the machine.
The goal was never to remove you from your business. It's to take the repetitive half off your plate so your attention lands on the work only you can do.
You
Judgement
AI
Speed & consistency
Result
More time, fewer mistakes, more revenue
The approach
Every AI win moves one of three levers.
Most AI advice starts with the tools. That's backwards — the real job is naming which lever you care about right now, and the one task dragging it down.
Gives you hours back
The repetitive work eating your week. Same task, same shape, every time — the clearest candidate for automation, and usually the fastest visible win.
Makes customers happier
Consistency and responsiveness. Every client gets the same standard of answer, at any hour, without it depending on who happened to pick up.
What we build
The simplest thing that actually works.
If an existing tool solves it, that’s the recommendation — even when it costs you nothing and me nothing. Custom builds only when off-the-shelf genuinely can’t do the job. These are the shapes the work usually takes; which one you need is what the research answers.
Process redesign
Never automate a broken process — that only speeds up the waste. I map what you do today, cut the dead steps, and hand back a process worth automating.
Workflow automation
When the input and the output are identical every single time, it shouldn't need a person. Built in Zapier or Make, documented, and handed over.
Knowledge systems
A custom assistant trained on your own documents, so the same questions stop landing in your inbox. Your team or your customers query it directly.
Custom AI skills
For the workflows that need judgement and are unique to your business. Turned into a one-click operation your whole team can run the same way.
Built with Zapier · Make · Claude · ChatGPT — and the tools you already use.
The method
Audit. Optimize. Automate.
The same three moves, run on every bottleneck, in that order. The order is the whole point — skip a step and you end up with a fast version of a bad process.
Audit
You share your screen and do the task exactly as you do it today. No tidying it up first. I need the real version, including the parts that annoy you.
Optimize
Then we cut. It's fifteen steps and it only needs to be nine. This is the step everyone skips, and it's the one that makes the rest worth doing.
Automate
What's left becomes a repeatable skill or a scheduled task — something that runs without you, that your team can run the same way every time.
Repeat on the next bottleneck. Then the next.
How it works
Start with the free audit. That’s the whole ask.
There’s one thing to book, and it’s free. The second step is here so you can see where it goes — not so you have to decide anything today.
The free audit
We focus on one problem in your business right now. After the call, I research it and come back with one practical AI solution you can take away and implement yourself.
Free
- One problem identified
- One practical AI solution recommended
- Yours to take away and implement, with no obligation
Book the free audit
Two a week. It’s a real call, not a form.
Go deeper, if you see the value
If you want to look beyond that one problem, the next step is a full business assessment. I review the wider business to identify the strongest opportunities for AI and automation, and rank what is actually worth pursuing.
Paid · separately scoped
- Full assessment — identify and rank opportunities across the business
- Roadmap — what to improve, automate, or build, and in what order
- Implementation — optional, with each project scoped and priced separately
You decide what, if anything, you want to move forward with.
Examples from published AI-service case studies
The kind of thing I go looking for.
These are not my client results. They’re illustrative examples of the bottleneck shapes commonly reported in published AI-service case studies — a task done by hand, on a schedule, following the same steps every time. I’m showing them so you know what to look for in your own business, not as a claim about mine. Yours will be its own version of one of these.
The weekly update someone writes from scratch every time. The research and first draft can run themselves, leaving a read-through, a couple of edits, and send.
When most of the inbox is the same handful of questions, an assistant trained on your own documents can answer them around the clock — and escalate the rest.
Onboarding a client by duplicating the same template and renaming fields by hand. This is the shape that automates end to end, with no change to how the team works.
Illustrative figures from publicly published AI-service case studies — not results I’m claiming for my own clients. Your numbers will be your own.
Who you’ll talk to
It’s me on the call.
Harsha E.
AI systems builder
MBBS · MPH, Epidemiology & Biostatistics
I build practical AI systems that help businesses make more money, save time, and reduce mistakes.
Questions
Before you book.
What actually happens on the free call?
Five questions, in order. Which outcome matters most right now — money, time, or customer experience. What you repeat most every week. Where things get stuck. How many hours that costs and who's doing it. And what would change if it ran itself. Then I say your bottleneck back to you in one sentence and confirm that's the one I'll go research. The recommendation itself comes afterwards, not on the call.
Do I have to buy anything?
No. The audit is free and the recommendation is yours either way. Most of what I recommend is an existing tool costing anywhere from nothing to a small monthly fee, and plenty of people take it and implement it themselves. Paid work only comes up if the problem turns out to be bigger than one recommendation, and you'd know the exact number before agreeing to anything.
Do I get the answer on the call?
You'll know your bottleneck by the end of it. The recommendation comes back a couple of days later, because anyone who prescribes a fix live is guessing. I'd rather take your actual problem away, research it properly, and come back with something specific — the tool, what it costs, and the first step. That's the difference between a real recommendation and a sales pitch.
I'm not technical. Is that a problem?
It's the norm, and no. You're the expert on how your business runs — that's the part that can't be outsourced. On the working sessions you share your screen and do the task; I handle the setup and show you exactly where to click. Everything gets built so your team can run and edit it without coming back to me.
What if you don't find anything?
Then I'll tell you that, and you've lost fifteen minutes. It's a real outcome and it happens — some businesses are already tight, or the bottleneck turns out to be a hiring problem rather than a tooling one. I'd rather say so than sell you something that won't pay for itself.
Fifteen minutes. One bottleneck. One researched answer.
- You'll know your one bottleneck by the end of the call
- You get a researched recommendation, not a guess
- Free — and you keep it either way